Privacy Policy
1. Introduction
Welcome to Culinova Solutions (“we”, “us”, or “our”). We provide restaurant consulting services through our website, culinovasolutions.com (the “Site”), with a primary focus on clients in South America (including Peru, Colombia, and others) and occasionally the United Kingdom.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our Site, contact us, or engage with our consulting services.
By accessing our Site or using our services, you agree to this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal data you voluntarily provide to us, such as:
Name and contact details: including your email address, phone number, and business name.
Business information: about your restaurant or project, which helps us tailor our consulting services.
Messages: including emails or inquiries sent via our contact forms.
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
Usage data: such as your IP address, browser type, pages visited, and time spent on the Site.
Device information: such as device type, operating system, and language preferences.
This helps us understand how visitors use our Site and improve our services.
3. How We Use Your Information
We use your information to:
Provide and manage our consulting services.
Respond to your inquiries and communicate with you.
Improve our website’s content, functionality, and user experience.
Send you occasional updates or information related to restaurant operations and consultancy, unless you opt out.
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information in limited circumstances, including:
Service providers: who help us operate our website or assist with our business, under strict confidentiality agreements.
Legal requirements: if required by law or to protect our rights.
5. International Data Transfers
Because we primarily operate in South America and the UK, your data may be transferred and processed in countries other than where you reside. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
6. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, please understand that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have rights under local data protection laws, including to:
Access or correct your personal information.
Request deletion of your data.
Object to or restrict processing.
Lodge a complaint with a data protection authority.
If you wish to exercise any of these rights, please contact us at info@culinovasolutions.com.
8. Retention of Data
We will keep your personal information only as long as necessary for the purposes for which it was collected, or as required by law.
9. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies if you visit them.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 info@culinovasolutions.com
✅ Effective Date: 10 July 2025